CALABASAS, Calif. March 12, 2020 — The Consumer Product Safety Commission today annnounced the following corrective action:
Recall Number: 20-089
Yamaha Guitar Group Recalls Line 6 Digital Wireless Equipment for Electric Guitars Due to Fire and Injury Hazards
Name of Product: Line 6 Relay G10 Digital Wireless Guitar Systems and USB Charging Cables
Hazard: The lithium-ion battery can overheat and the battery cover can separate with force, posing fire and injury hazards.
Remedy: Refund, Repair
Consumers should immediately stop using the recalled products and contact Yamaha to receive a free repair for the G10 Family of Products, and a full refund for the G10T USB charging cable.
Consumer Contact: Yamaha toll-free at 877- 865-4636 from 8 a.m. to 4 p.m. PT, Monday through Friday, or online at www.line6.com and click on “Corrective Action” or go to www.line6.com/g10recall for information on how to download a firmware update for the G10 Family of Products and to get a refund for the charging cable.
Units: About 82,000 (In addition, about 4,700 units were sold in Canada)
Description: This recall involves Line 6 Relay G10, G10S (G10SR), and G10T Digital Wireless Guitar System (G10 Family of Products) that allows an electric guitar to be connected wirelessly to an amplifier. The system consists of a transmitter, a receiver, and a charger. The receivers have both a 1/4” and XLR output to connect to an amplifier or other audio equipment. The products are black in color. The Relay G10T transmitter is stamped “Relay G10” and has a four-digit date code followed by a six-digit individual serial number.
|Serial ####||Serial ###||Serial ###|
Incidents/Injuries: Yamaha is aware of four incidents worldwide of the battery cover separating forcefully from the transmitter, including one report of minor property damage. No injuries have been reported. Sold At: Guitar Center, Sweetwater Sound, Musicians Friend, Sam Ash, and other small retailers nationwide and online at Amazon.com from March 2016 through December 2019 for about $180 for the G10, $250 for the G10S, $100 for the G10T and about $15 for the USB Charging cable. Importer: Yamaha Guitar Group Inc., of Calabasas, Calif
In Conjunction With: Canada
Health Canada's press release is available at: https://www.healthycanadians.gc.ca/recall-alert-rappel-avis/index-eng.php
Recalled Relay G10 (G10T Transmitter and G10R Receiver)
Recalled Relay G10S System (G10T Transmitter, G10SR Receiver)
Recalled Relay G10 USB Charge Cable
This recall was conducted voluntarily by the company under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.
About U.S. CPSC: The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publiclyannounced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
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